Privacy Policy

1. Introduction

SamaBrains Solution Company ("we," "our," or "us") operates QueryAI, a fact research assistant. We are based in Kampala, Uganda. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Contact us at info@samabrain.com.

2. Information We Collect

We may collect:

• Account information (email, name, password hash)
• Usage data (queries, documents uploaded, feature usage)
• Payment and subscription information (processed by third-party providers)
• Device and log data (IP address, browser type, timestamps)
• Cookies and similar technologies for session and preferences

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve QueryAI
• Process subscriptions and communicate about your account
• Send service-related and optional marketing communications (with your consent)
• Analyze usage to improve product and security
• Comply with applicable laws and protect our rights

4. Data Sharing and Disclosure

We may share data with service providers (hosting, payment, analytics, AI/search providers) under contracts that protect your data. We do not sell your personal information. We may disclose data if required by law or to protect our rights and safety.

5. Data Retention and Security

We retain your data as long as your account is active or as needed for legal and operational purposes. We implement appropriate technical and organizational measures to protect your data. No system is completely secure; we encourage strong passwords and secure use of the service.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights or ask questions, contact us at info@samabrain.com.

7. International Transfers

We operate from Uganda. If you access QueryAI from outside Uganda, your data may be transferred to and processed in Uganda or other countries where our service providers operate. We ensure appropriate safeguards where required.

8. Children

QueryAI is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us at info@samabrain.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of QueryAI after changes constitutes acceptance.

10. Contact

SamaBrains Solution Company
Kampala, Uganda
Email: info@samabrain.com